Privacy Policy

1. Who controls the data

Rokn El Web is a digital agency based in Tetouan, Morocco and is the controller of data submitted through this website. Contact: contact@roknelweb.com.

2. Data we may collect

We collect information you choose to provide and limited data required to operate the website.

• Growth Check data: name, business, phone or WhatsApp, email, location, business model, current stage, goal, budget, timing and the context you provide.
• Rokn Start data: contact and business details, area, business type, current presence, domain status or suggestion, page language, objective, services and notes.
• Internship or work application data: name, email, phone, city, request type, discipline, education or experience, availability, CV or professional profile link and motivation message.
• Communication and follow-up data: messages, appointments, proposals and notes connected to your enquiry.
• Limited technical data: IP address, browser, referring page, security and server logs.
• Analytics data only after consent, used to understand page use and campaign effectiveness.

3. Why we use it

• Review and respond to a Growth Check request.
• Review a Rokn Start request, check domain and scope, and contact you about payment and delivery.
• Review an internship or work application and contact you when the profile matches a current need.
• Prepare an initial diagnosis or relevant service proposal.
• Secure the site, prevent spam and resolve errors.
• Improve content and measure performance after consent.
• Meet contractual, accounting or legal duties when applicable.

4. Legal grounds and retention

Processing may be necessary to take steps at your request before a contract, based on your consent and our legitimate interest in reviewing applications, for security and enquiry management, or based on consent for optional analytics or marketing.

Growth Check and Rokn Start requests and related communication are retained for no longer than 24 months after the last contact. Internship and work applications are retained for no longer than 12 months after the last contact unless you request earlier deletion, agree to a longer period, or retention is required for a contract or legal duty. Security logs are kept for a limited period proportionate to their purpose.

5. Recipients and transfers

We do not sell personal data. Access is limited to authorised Rokn El Web personnel and necessary hosting, email, security and analytics providers. Some providers may process data outside Morocco; we select established services and use available safeguards appropriate to the transfer.

6. Your rights

You may request access, correction, updating, deletion or restriction, and object to processing on legitimate grounds. You may withdraw analytics consent at any time without affecting essential site use.

Under Moroccan Law 09-08 you may also complain to the CNDP. People in the European Union may have additional rights under the GDPR.

7. Security and updates

We apply reasonable technical and organisational safeguards, but no online system can promise absolute security. This policy may be updated when services or requirements change; the date above identifies the latest revision.